Security Policy

Our Security

The security of your personal information is a priority at YouTopia™. We take extensive steps to make sure your account information stays secure while online. YouTopia™ uses strong, 128-bit encryption and SSL (Secure Sockets Layer) protocol when transmitting private information with its customers via the Internet. SSL uses a private key to encrypt data that is transferred over the SSL connection. SSL creates a secure connection between your computer and our server.

Note: Our web pages are designed for, and verified with the following browsers:

  • Internet Explorer (IE)® 7 and 8
  • Safari 4
  • Firefox® 3.5 and 3.6
  • Google Chrome 4

All of these browsers provide encryption technology to keep your personal information private.

We use the digital certificate services of VeriSign so that you always know you are doing business with YouTopia™.

 

Your Security

Other things you can do to enhance your security whenever you are online include the following:

  • Use an Internet firewall (hardware or software).
  • Never check the "Remember me" box under the log-in form when using a public computer.
  • Use current software and operating system versions; get updates and security patches regularly.
  • Use anti-virus software and download updates frequently.
  • Access our site from your own PC and not others.
  • Use a unique Username/Password and change your password regularly. A YouTopia™ agent or employee will never ask you for your password.
  • Use strong 128-bit encryption available in the latest version of your browser.
  • Logoff the website and close your browser once you have completed your secure online session.
  • Clear your browser’s cache and temporary Internet files periodically.

 

Logging

In addition to the information you provide us, we collect information about your activities while you are at our site. While you are logged in our site, we log IP addresses (a number assigned to your computer when you use the Internet), browser and platform types, domain names, access times, referral data (the last site or URL you visited before logging into our site and the first site or URL you visit after leaving our site), and your activity while using or reviewing our site. We obtain the information by using cookies.

 

Cookies

Many commercial Internet sites use cookies. A cookie is a message sent to your browser from a Web server that is stored on your computer's hard drive. The message is sent back to the Web server whenever the browser requests a page from that server. While a code in the cookie file enables the site to label you as a particular user, it does not identify you by name or address unless you have provided the site with such information or set up preferences in your browser to do so automatically. You may opt out of accepting cookies by changing certain settings on your browser.

 

Identity Fraud/Phishing

Phishing occurs when perpetrators send fraudulent e-mail messages requesting confidential information. The information then allows the perpetrator to gain access to the victim's accounts and steal the victim's identity.

At YouTopia™, we place a high priority on helping our customers protect their private information. We work with the appropriate authorities to shut down any fraudulent web sites.

If you believe you are a victim of phishing:

  • Change your password.
  • Contact credit reporting services and have a fraud alert attached to your credit report file.
  • Monitor the activity in your account for a period of time.
  • Notify appropriate law enforcement agencies.
  • Report all suspicious contacts to the Federal Trade Commission through the Internet, or by calling 1-877-IDTHEFT.