Report a Claim
Report your Claim by Phone
To report a claim by phone, we are available 24-hours a day/365 days a year. Please call us at 1-877-973-2560.
Report your Claim Online
Submitting your claim online is an easy and efficient way to report a claim. It only takes a few minutes and you will receive a return call from our claims department within 24 hours – the same service that our customers receive when reporting a claim over the phone.
Simply download and complete this pdf and email youtopia@us.crawco.com.
You will be asked to provide:
- Customer information, including policy number and contact information
- The location where the incident occurred
- The date and time it happened
- A brief description of what happened
If available, include the following additional information:
- Contact information for other involved parties
- Other vehicle information
- Witness information
- Any police report details
Upon receipt of your online claim, our claims examiner will call you to explain the process, confirm the details, and arrange the next steps.
Report your Claim to your Agent
You can always contact your agent and they will forward your information to initiate the claims process.
Check on the Status of your Claim
We are here to support you throughout the claim's process. To track your claim or if you have any questions, feel free to give us a call at 1-877-973-2560.
